Privacy Policy for MicroSolutions Kuwait
Effective Date: 01-01-2002
At MicroSolutions Kuwait, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services, including Odoo implementation, IceWarp email solutions, website development, mobile app development, corporate gifts, digital marketing, social media marketing, and hosting server solutions.
By accessing our website and using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms outlined in this policy, please do not use our services.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Personal Identification Information: Name, email address, phone number, company name, and any other details you provide when inquiring about or using our services.
- Technical Information: When you visit our website or use our services, we may collect information such as IP addresses, browser type, device type, usage data, and cookies. This information helps us improve your experience and maintain the security of our services.
- Payment Information: For billing and payment processing, we may collect payment details (credit/debit card numbers, billing address, etc.) when you subscribe to paid services or purchase products.
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing and Managing Services: To offer, operate, and deliver our IT services, including Odoo implementation, IceWarp email solutions, website and mobile app development, hosting, and digital marketing.
- Communication: To communicate with you, including responding to inquiries, customer support, and providing updates about our services.
- Transaction Processing: To process payments, manage subscriptions, and provide receipts for your purchases.
- Marketing and Promotions: To send you promotional content and updates related to our services (you may opt out of receiving marketing emails at any time).
- Improvement of Services: To improve and personalize our services based on user feedback and data analytics.
3. How We Share Your Information
We may share your personal information in the following cases:
- Service Providers: We may engage third-party vendors to help with various business functions, such as payment processing, hosting services, and marketing campaigns. These third parties have access to your information only to perform specific tasks and are obligated not to disclose or use it for other purposes.
- Legal Compliance: We may disclose your information when required by law or when we believe it is necessary to protect our rights, comply with a judicial proceeding, legal process, or respond to government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new owner.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When your personal data is no longer needed, we will securely delete or anonymize it.
5. Your Rights and Choices
You have the following rights regarding your personal data:
- Access and Correction: You may request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.
- Data Deletion: You may request the deletion of your personal data, subject to any legal obligations we may have to retain it.
- Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
- Cookies: You can manage cookie preferences through your browser settings or via the cookie banner on our website. Please note that disabling certain cookies may affect the functionality of our website.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience, analyze usage patterns, and improve our services. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of some features of our website.
8. International Data Transfers
MicroSolutions Kuwait is based in Kuwait, and your personal data may be stored and processed on servers located within or outside of Kuwait. By using our services, you consent to the transfer of your data to locations outside of your country, where data protection laws may differ.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
MicroSolutions Kuwait
Email: webinfo@mskuwait.com
Phone: 24844696 / 799
Website: https://mskuwait.com
By using our services, you agree to the terms of this Privacy Policy.