Connect WhatsApp with Odoo Helpdesk to automate ticketing, streamline support, and resolve customer issues efficiently.

Customer Service Made Simple & Efficient

Customers prefer WhatsApp for quick communication. With Odoo WhatsApp Helpdesk by MicroSolutions Kuwait, support teams can receive requests, create tickets, and resolve issues directly from WhatsApp conversations. This ensures faster response times, better customer experiences, and a fully integrated support process.

Streamlined WhatsApp Helpdesk Features

MicroSolutions Kuwait, we specialize in implementing Odoo ERP tailored to the marketing industry.

Ticket Automation

Convert WhatsApp chats into Odoo Helpdesk tickets

Multi-Agent Assignment

Assign tickets to the right agent or department

Centralized Dashboard

Manage all WhatsApp tickets in one place

Customer History

Access past chats and tickets for context

Escalation & SLAs

Ensure high-priority issues are resolved on time

Analytics & Reports

Measure response times, resolution rates, and agent performance

How can we help you?

At MicroSolutions Kuwait, we specialize in implementing Odoo ERP tailored to the marketing industry. From consultation and customization to hosting and training, we ensure seamless deployment that aligns with your needs.

  • Local Odoo experts with Kuwait localization.
  • Customized workflows to match your operations.
  • Training, handover & support.

MicroSolutions is the official Odoo ERP partner in Kuwait.