Reliable Odoo Maintenance & Support Services
Odoo Maintenance is a vital service that ensures your ERP runs smoothly, is secure, and continues to support your evolving business needs. With proactive monitoring, timely updates, bug fixes, and performance tuning, MicroSolutions Kuwait’s Odoo Maintenance Service minimizes downtime and maximizes return on your investment.
Analysis & Planning
We start by taking stock of your Odoo environment: what modules you're using, current version, customizations, integrations, data load, and user activity. This helps us build a tailored maintenance plan.
Preventive vs. Corrective Maintenance
We schedule regular preventive checks (updates, backups, performance reviews) and provide fast corrective support in case of an issue with the ERP.
Key Services / Features
System Updates & Upgrades
Keep your system on the latest stable versions, apply patches, update custom modules, and ensure compatibility.
Bug Fixes & Technical Support
Detect, report, and fix issues, whether in core Odoo functionality, custom modules, or integrations.
Custom Module Support
Support, maintain, and update custom or third-party modules you have installed.
Data Backup & Recovery
Regular backups (local/cloud), data integrity checks, malware/penetration assessment, secure access controls.
Performance Optimization
Monitor system performance, database health, server resources; tune for speed and reliability.
Reporting & Analytics Assistance
Ensure your reporting dashboards work correctly, help build custom reports, fix broken data sources.
Maintenance Process
Initial Audit
We examine your system: modules, workflows, customizations, performance metrics, security posture.
Maintenance Plan Setup
Based on audit, we propose a plan: frequency of updates, scope of backup, security measures, report configurations.
Active Monitoring & Support
Continuous monitoring, logging, periodic health checks, reactive support when needed.
Regular Updates/Upgrades
Apply patches and updates, test in staging when possible before production push.
Reporting & Review
Monthly or quarterly report: system status, upgrade history, incidents resolved, recommendations.
Optional: On-Demand Improvements
Add new features, enhance custom modules, integrations, or reporting as your business evolves.
Why Choose Us?
- Extensive experience with Odoo environments in Kuwait.
- Official Odoo partner - deep exposure to both community and enterprise versions.
- Dedicated functional & technical teams for maintenance and custom work.
- Focus on security, reliability, and minimal disruption.
- Transparent pricing & service level agreements.