Connect WhatsApp with Odoo Helpdesk to automate ticketing, streamline support, and resolve customer issues efficiently.
Customer Service Made Simple & Efficient
Customers prefer WhatsApp for quick communication. With Odoo WhatsApp Helpdesk by MicroSolutions Kuwait, support teams can receive requests, create tickets, and resolve issues directly from WhatsApp conversations. This ensures faster response times, better customer experiences, and a fully integrated support process.
- Automated Ticket Creation
- Centralized Communication
- Multi-Agent Support
- Customer Chat History
- SLA & Priority Management
- Real-Time Updates
Streamlined WhatsApp Helpdesk Features
MicroSolutions Kuwait, we specialize in implementing Odoo ERP tailored to the marketing industry.
Ticket Automation
Convert WhatsApp chats into Odoo Helpdesk tickets
Multi-Agent Assignment
Assign tickets to the right agent or department
Centralized Dashboard
Manage all WhatsApp tickets in one place
Customer History
Access past chats and tickets for context
Escalation & SLAs
Ensure high-priority issues are resolved on time
Analytics & Reports
Measure response times, resolution rates, and agent performance
How can we help you?
At MicroSolutions Kuwait, we specialize in implementing Odoo ERP tailored to the marketing industry. From consultation and customization to hosting and training, we ensure seamless deployment that aligns with your needs.
- Local Odoo experts with Kuwait localization.
- Customized workflows to match your operations.
- Training, handover & support.